Grievance Redressal

Commitment to User Satisfaction RiteAssetz is committed to providing a transparent and user-friendly platform. We strive to address any grievances or concerns you may have in a timely and effective manner. How to Raise a Grievance If you have any complaint or grievance concerning the content or services of RiteAssetz, you can contact our Grievance Officer. Please provide the following information in your complaint: - Your full name, address, contact number, and email address. - A clear statement of your grievance and the specific content or service it relates to. - Any supporting documents or evidence.

Grievance and Data-Rights Contact\n\nEmail: grievances@riteassetz.com\n\nUse this address for service complaints, privacy or personal-data requests, consent withdrawal requests where applicable, or concerns about lender or data sharing. Please include enough information to identify the issue and the relevant case or service, but do not send passwords, OTPs or unnecessary sensitive documents by email.

Acknowledgement and Resolution\n\nRiteAssetz will record your complaint and handle it through the applicable grievance process. If the complaint concerns a lender's credit, pricing, sanction, disbursal or other regulated activity, RiteAssetz may coordinate it with that lender while keeping the complaint trail. Escalation and response timelines will follow the applicable law and the approved grievance process.